Help Center
Frequently Asked Questions
Everything you need to know about using the StrongBody AI marketplace, payments, and professional verification.
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If your question isn't answered here, contact our 24/7 platform support team. For urgent medical help, contact your local emergency services instead.
Client & Patient Questions
No. StrongBody India is a wellness and expert-consultation marketplace. We connect you with independent experts and provide the tools for the conversation and the payment — we do not deliver sessions ourselves, and we do not provide diagnosis, treatment or prescriptions.
That depends on the expert and on the rules of their country. Some experts are licensed healthcare professionals; others are wellness, nutrition, fitness or lifestyle practitioners. Each profile states the service category and country of registration. Always check that the guidance suits your situation, and consult a professional licensed in your own country before acting on anything medical.
No. MultiMe AI is not an emergency service. If you need urgent medical help, contact your local emergency services immediately. Our 24/7 support covers platform, booking and payment issues only — it is not a medical helpline.
We verify identity and review the credentials each expert submits before a profile goes live. Profiles show credentials, country of registration, service scope, languages and client reviews. Verification confirms what an expert has submitted to us; it does not certify that their services are permitted or suitable in every country.
MultiMe AI translates voice and text between you and the expert in over 40 languages in real time, so you can each speak your own language. MultiMe AI translation is an aid, not a certified interpreter — repeat and confirm anything critical, such as names, quantities, dates and instructions.
When you accept an offer, you pay on the platform and the deposit is held there. You confirm in the app when the agreed wellness or consultation support is completed, and the funds are released to the expert. Our dispute process can pause related payments if needed.
Do not confirm completion. Raise it with the expert in chat first; if you cannot agree, open a dispute from the order screen. Our team reviews the accepted offer and the chat history, and the outcome can be a full or partial refund depending on what was delivered.
Chats, calls and account data travel over encrypted connections and are shared only with the expert you choose to work with. Our Privacy Policy explains how long data is kept, how translation data is handled, and how to request deletion.
Yes. MultiMe AI works across borders, so you can connect with experts worldwide. Which experts and services you can book may vary by country, licence and category.